Trust & TransparencyAbout Regalys Equipment
We exist because cross-border equipment trade should be transparent, reliable, and backed by data — not guesswork.
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Supplier Verification
✓Every supplier undergoes a 3-step verification: business license check, reference validation, and test order
✓Suppliers are classified as OEM, Authorized, or Aftermarket — clearly labeled in every recommendation
✓Unverified suppliers cannot appear in engine recommendations
✓Verification status is reviewed quarterly based on ongoing performance data
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Decision Auditability
✓Every recommendation stores a complete snapshot of all inputs, scores, and reasoning used at decision time
✓Decisions are append-only — once created, core data (score, risk, rationale) can never be silently edited
✓Each decision includes an engine version identifier so you know exactly which rules produced it
✓Full audit trail available for compliance, dispute resolution, and government contract requirements
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Human Oversight
✓No recommendation is executed automatically. A trained specialist reviews every decision before approval
✓The specialist checks: part compatibility, pricing fairness vs. historical data, and logistics feasibility
✓Both the specialist name and approval timestamp are recorded permanently
✓If a recommendation doesn't meet our standards, the specialist rejects it and requests re-evaluation
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Dispute Support
✓Every transaction has a complete paper trail: decision rationale, approval record, and shipping documentation
✓If delivery fails or arrives late, the outcome is recorded and the supplier performance score is automatically adjusted
✓Our team mediates disputes between buyers and suppliers using objective transaction data
✓Repeated failures result in supplier suspension from the platform
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Performance Memory
✓Every transaction outcome (on-time, late, failed, disputed) feeds back into supplier scores
✓This creates the only objective dataset ranking heavy equipment suppliers for the US-Nigeria corridor
✓Supplier scores are never static — they reflect real, recent performance, not marketing claims
✓As transaction volume grows, our recommendations become measurably more accurate